Who do I pay for my purchase?
You deal directly with the dealer and payment goes to them. You should have selected how you would be paying, when you filled out the form with you name and address.

How do I see what else the dealer has to offer?
At the top of the page you will also see the words “See all of Our Listings” and a web address. Click on the web address to see photos of all of their listings. You may click on any listing to see descriptions and more photos. You will find information about the dealer at the bottom of their web store page.

How much does it cost to sell?
For complete information, use the “Dealer” tab on the green bar and click on “Cost to Sell”.

What can I sell?
Review our “Listing Policy” under the “Dealer” tab on the green bar.

How do I register to sell?
Use the “Dealer” tab on the green bar or use the button on the upper right hand “Open A Shop”. Fill out the registration form and submit. Please be sure to read our “Terms of Use”. Once you have “Opened Your Shop”, you are ready to list items for sale.

How do I add items?
Log in on the upper right hand corner on use the drop down menu on the green button under “Dealer”. You will be ask your web name and password.

Click on “Manage Listings” and use the ”Add item”. (Note: If when you try to ”Add Items”, you get thrown back into the Login page, make sure your computer accepts cookies - see instructions at the end of this article). We review items on a regular basis during the day and evening. Once we approve the items, your store is open. Your items will become “Active” and not “Pending”. If we see things that we feel will help improve your listings, we will make suggestions. If we feel that your items are not vintage or do not fall into our categories, we will contact you.

What do I put in the title and description?
Use keywords since we have a single search word. Since many collectors are new to the market, be sure to tell the shoppers the approx. age and background on the information. You should also give any information on replacement pieces or restoration. You will also be provided fields to help you describe your items. Fields with asterisks must be filled in.

Adding Pictures
Icollect247.com host your pictures at no charge. It is easy to upload from your camera or from your computer. You can add 6 pictures per listing. The first picture you add will be the picture which will appear on the Home Page, so make it your best “shot”. Remember that close up and clear pictures will help you sell your listings. With six pictures you can show all four sides as well as at the bottom. A “Photo Tips” page is available and you will find it after log in in beside the “Update Store Info”.

Are there any contracts or long-term obligations?
The answer to both is “NO”. We work on a monthly basis.

Are there any discounts?
Yes… When a new dealer Opens a Shop, there is a referral box on the registration page. If the new dealer puts your name in the “Referred by” box, your next month’s rental is free.

How do I pay my monthly fee?
The monthly web rental fee is due by the 5th of each month. We will email you an invoice before the first of the month. You can pay via pay pal or check.

Questions on my listings?
Shoppers may ask questions on your listings. You will get a notice about the question. You may either reply to the question via the email address provided or go to icollect247.com website, log in, use the “Retrieve Questions and Orders”.

Accepting Offers?
If an offer on an item is made and you accept, use the “Accept Offer” button which will be found on the “Retrieve Questions and Orders”.

How soon should I expect sales?
It takes at least a month for search engines to index your listings. We advertise in the trade publications, so new shoppers will visit daily. Sales are dependent on the current trend of collecting, condition of your item, and pricing. The important thing to remember is that people who shop icollect247.com are interested in vintage items and know that we have reputable dealers.

How does a sale take place?
When a buyer finds an item they wish to purchase, they will “Add to Cart” however the purchase is not final, until they fill out the buyer’s form. You will be notified by email when this commitment to buy is made. Log in and use the “Retrieve Questions and Order” to add shipping, insurance and sales tax (if it applies). Then click “Send Invoice” The buyer will then get an email letting them know you have updated the order.

IMPORTANT: If the Buyer has shown that they wish to use Pay Pal it will be less confusing if you go to your Pay Pal account and click the tab “Request Money”. Then click on the “Create Invoice” and fill in the blanks. They can make payment and feel comfortable that they are sending their money to the correct email address.

IMPORTANT: If you accept credit cards and the buyer has indicated that he/she wants to pay via credit card, you will need to either call or email requesting the credit card information.

In either case, it is important that you also contact the buyer via a personal email with your phone # and mailing address. Why ? Some people have their email set up with an automatic responder, and to get through to the person, you need to verify you are not “junk mail”. Our system will not respond and you will never get payment.

If payment is not received in a timely manner, you may also use the “Send 2nd Invoice”.

What if I am out of town, on vacation, or doing a show?
To hold all your inventory, “Log in”, “Manage Listings” “Edit Items” and click the button “HOLD ALL”. Your items are held in our “Data Base” but not shown to the shopper. To de-activate “Log in”, “Manage Listings” “Edit Items” and “De-Activate”.

If you want to send your item to auction, but not sure if it will sell, use your “HOLD ME” button to the right of the title. It will take it off the Public Viewing but not off your data base. All you need to do is to click on the “Activate Me” to put it back for sale.

Remember, that your Web Store rent is still due, so don’t delay long in getting your site back selling for you when you get back home.

Can I close my shop and reopen later?
Should you want to take some time off and do not wish to continue your web store, we will close your store upon request. We do not give refunds for partial months. All of your inventory will be deleted within 24 hours. If you wish to open your store again, you will need to register again as a “New Shop” and add items again. We do not keep your data base on file.

Still have questions?
Please use the “Contact Us” button, and email us.

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